ESERCIZIO 2025

Giga Gaudia Process Indicators

CSAT - Customer Satisfation Score 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	n.a.	9	9	9	9	9	9	9	9

PCR - Process Compliant Rate 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	n.a.	100%	100%	100%	100%	100%	100%	100%	100%

NCRT - Non Conformace Resolution Time 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	n.a.	n.a.	12h/n.c.	12h/n.c.	12h/n.c.	12h/n.c	12h/n.c	12h/n.c	12h/n.c

CCR - Customer Complaint Rate 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	n.a.	n.a.	14,20%	14,20%	14,20%	14,20%	14,20%	14,20%	14,20%

OTDR - On-Time Delivery Rate 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	100%	100%	100%	100%	100%	100%	100%	100%	100%

CRR - Customer Retention Rate 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	100%	100%	100%	100%	100%	100%	100%	100%	100%

TR - Team Productivity 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	88h/n.p.	88h/n.p.	88h/n.p.	88h/n.p.	88h/n.p.	88h/n.p.	88h/n.p.	88h/n.p.	88h/n.p.

ART - Average Resolution Time 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	n.a.	n.a.	12h/n.t.	12h/n.t.	12h/n.t.	12h/n.t.	12h/n.t.	12h/n.t.	12h/n.t.

ER - Error Rate 2025
01	02	03	04	05	06	07	08	09	10	11	12
n.a.	n.a.	n.a.	n.a.	n.a.	14,20%	14,20%	14,20%	14,20%	14,20%	14,20%	14,20%

ETR - Employee Training Rate 2025
01	02	03	04	05	06	07	08	09	10	11	12
100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%

Tu-Mi.com Web Indicators

CTR Display campaigns 2025

01 02 03 04 05 06 07 08 09 10 11 12

0,35% 0,82% 7,26% 5,40% 8,09% 7,13% 8,30% 8,30% 7,69% 6,47% 10,65% 7,73%

Impressions Display campaigns 2025

01 02 03 04 05 06 07 08 09 10 11 12

18187 116289 242940 258030 220880 229312 279392 279313 279587 272913 244412 398804

Iterations Display campaigns 2025

01 02 03 04 05 06 07 08 09 10 11 12

n.a. 1002 19260 41383 25825 22509 27985 27991 22235 17890 26033 18035

View Rate Display campaigns 2025

01 02 03 04 05 06 07 08 09 10 11 12

n.a. n.a. 10,77% 9,62% 28,96% 23,26% 18,60% 18,60% 24,24% 25.25% 25.05% +72% ( di una singola pagina valore )

CP Display campaigns 2025

01 02 03 04 05 06 07 08 09 10 11 12

0,10% 0,05% 0,00% 0,00% 0,00% 0,00% 0,00% 0,25% 0,00% 0,00% 0,00% 0,00%

Return on Ad Spend Display campaigns 2025

01 02 03 04 05 06 07 08 09 10 11 12

2414,18% 6641,19% 91381,87% 119016,05% 78832,16% 70817,93% 88063,54% 89427,84% 79385,20% 75295,20% 84028,36% 76805,04%

NPS - Net Promoter Score 2025

01 02 03 04 05 06 07 08 09 10 11 12

n.a. n.a. n.a. 9 9 9 9 9 9 9 9 9

SOCIAL MEDIA FOLLOWER 2025

facebook instagram tik tok X youtube whatsapp

324.767 287.649 25.9k 12.142 9.880 1.305

Tu-Mi.com Page Speed Time 2025

01 02 03 04 05 06 07 08 09 10 11 12

530 ms 530 ms 530 ms 670 ms () 670 ms 670 ms 670 ms 670 ms 670 ms 670 ms 670 ms 670 ms

() third-party software has significant blocking times on page loading see Iubeda/Onesignal/Google Adsense

Tu-Mi.com SEO 2025

01 02 03 04 05 06 07 08 09 10 11 12

80% 80% 80% 80% 80% 83% 83% 83,00% 83,00% 89,00% 89,00% 89,00%

Tu-Mi.com Best Pratics 2025

01 02 03 04 05 06 07 08 09 10 11 12

60% 60% 85% 85,00% 85,00% 85,00% 85,00% 85,00% 85,00% 89,00% 89,00% 89,00%

Tu-Mi.com Accessibility 2025

01 02 03 04 05 06 07 08 09 10 11 12

79% 80% 81% 81,00% 83,00% 83,00% 83,00% 83,00% 83,00% 89,00% 89,00% 89,00%

SOCIAL

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Week

From Monday to Friday

From 19:00 to 24:00

Weekend

Saturday from 9:00 to 19:00

Sunday Closed

Address

2th Gobetti Street, Abbiategrasso

MI, 20081, Italy

Contact

Call / Whatsapp: +39 334 2071553

✉️ gigagaudia@gmail.com